Yes, tours to Masjid Al-Aqsa are generally family-friendly and safe for children. However, it’s essential to take certain precautions to ensure their safety and minimise risks.

1. Check the safety policies and procedures of the tour company.
2. Dress children appropriately and teach them about local customs and traditions.
3. Supervise children closely and stay together as a group in crowded areas.
4. Be aware of potential risks and follow the guidance of tour guides and local authorities.

Contact your tour guide or local authorities immediately. The Hajj Company provides a 24-hour emergency hotline for clients to use in case of emergencies.

The official language of Palestine is Arabic, although English is also commonly spoken.

Support the local community by purchasing locally made products, dining at local restaurants, and staying in locally owned accommodations. Be respectful and culturally sensitive when interacting with locals.

The safety and security of travellers are taken seriously, with monitoring of the security situation and trained tour guides to handle emergencies.

The Hajj Company closely monitors the security situation in the region, has local contacts for up-to-date information, and trains tour guides to handle emergencies.

While Masjid Al Aqsa can be crowded during peak travel periods, it is generally safe for Muslim travellers. Follow safety guidelines from group leaders and stay aware of surroundings.

The Hajj Company offers two types of tours:

• Walking Tour: Lasts 3-5 hours, includes a visit to Masjid Al Aqsa compound and the Old City.
• Bus Tour: Full-day tour departing early morning and returning after Salatul Isha.

Traveling with a reputable group offers a more enjoyable experience and allows for making lasting friendships. Group tours include experienced guides and team leads to assist travellers.

Yes, tourists can enter the Masjid. It’s advised to keep permits and passports handy and be prepared to answer questions from guards.

No, visitors are provided with an entry permit in paper format instead of a stamp.

No, travellers can book their flights but should ensure availability for ground services and may incur extra costs for transfers.

The Hajj Company focuses on serving clients sincerely and transparently, with a commitment to providing the best possible experience. They prioritise service over financial gain and offer flexible payment plans.

Most packages include breakfast and dinner, with Ramadan packages including Suhur only. Tea and coffee are available 24/7 at the hotel.

Observing Hijab is mandatory when entering Masjids, but it is not forced upon individuals.

Outstanding amounts must be cleared at least 30 days before departure.

Yes, there are money exchange places near the Hashimi Hotel in the Old City.

Timings can vary, so it’s essential to confirm before visiting. Generally, the Masjid is open in the mornings and afternoons.

Accessibility options are available, though some challenges may exist in the Old City. Wheelchair access is provided at certain points.

Distances vary depending on the airport, with travel times affected by traffic and border crossings.

Other important sites include Masjid Umar Al Khattab, Bab Rahmah Graveyard, Khanqa Salahiyyah, Mount of Olives, and the Dead Sea.

Palestine experiences hot and dry summers and cooler winters.

The official currency is the Israeli shekel, though other currencies are accepted in some places.

Yes, travellers can enter Palestine through the Allenby Bridge crossing from Jordan.

Yes, single females are welcome to join group tours.

No, visas are provided upon arrival for certain passport holders.

Yes, it’s generally allowed, but check customs regulations before traveling.

The Hajj Company caters to clients from various countries. Check their website for details.

Adhere to the cancellation policy outlined in the terms and conditions.